Indian Confederation for Healthcare Accreditation (ICHA) has launched the ICHA MITRA a portal to support all front line health workers during the Covid 19 epidemic.
The august fraternity of ICHA is collectively capable of addressing issues faced by Corona warriors through appropriate interventions is the main thought process behind the project.
“ICHA MITRA – From Fear to Care” Implementation Steps
a. An access platform has beencreated https://www.icha.in/mitra/ where presently, for one week only volunteer enrolment is being undertaken.
b. Constituent Associations are requested to disseminate the information and link https://www.icha.in/mitra/ to their respective members to enrol as volunteers.
The aim is to generate a city wise and region wise database of volunteers / Nodal coordinators who would be able to render help to any Corona Warrior seeking help and support.
c. All members of your Association requested to share and disseminate ICHA Mitra information on their social media through WhatsApp, Facebook, Twitter, Linkedin among others.
d. The request for support/help received from Corona Warriors will be redirected to the respective city /area Nodal coordinator. (S)he in turn, through a local WhatsApp group or other such means redirect to the Registered Volunteers or assign the issue to a particular volunteer on phone.
e. The volunteer after determining the veracity of issue received will start resolving the issue on phone or escalation to appropriate levels – Regional/ State / National level. This will be done in a time bound manner with information to ICHA Team.
f. An online briefing / training will be done to equip the volunteers and clear all doubts.
g. The entire records and summary will be visible on a dashboard on the platform and the progress of each submission will be continuously monitored by the ICHA Team.
h. This will be a yeoman service to our Covid warriors and build a credible connect amongst them – from fear to care and a feeling that they have support to bank upon – ICHA being “Main Hoon Na”.
Considering the situation this is a step in the right direction and hopefully, ICHA MITRA would support many health workers during this epidemic.