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Public Health

ICHA Mitra ….. An initiative to help our Corona Warriors

Indian Confederation for Healthcare Accreditation (ICHA) has launched the ICHA MITRA a portal to support all front line health workers during the Covid 19 epidemic.

The august fraternity of ICHA is collectively capable of addressing issues faced by Corona warriors through appropriate interventions is the main thought process behind the project.

“ICHA MITRA – From Fear to Care”   Implementation Steps

a.   An access platform has beencreated https://www.icha.in/mitra/ where presently, for one week only volunteer enrolment is being undertaken.

b. Constituent Associations are requested to disseminate the information and link  https://www.icha.in/mitra/ to their respective members to enrol as volunteers.

The aim is to generate a city wise and region wise database of volunteers / Nodal coordinators who would be able to render help to any Corona Warrior seeking help and support.

c.     All members of your Association requested to share and disseminate ICHA Mitra information on their social media through WhatsApp, Facebook, Twitter, Linkedin among others.

d.     The request for support/help received from Corona Warriors will be redirected to the respective city /area Nodal coordinator. (S)he  in turn, through a local WhatsApp group or other such means redirect to the Registered Volunteers or assign the issue to a particular volunteer on phone.

e.  The volunteer after determining the veracity of issue received will start resolving the issue on phone or escalation to appropriate levels – Regional/ State / National level. This will be done in a time bound manner with information to ICHA Team.

f.     An online briefing / training will be done to equip the volunteers and clear all doubts.

g.    The entire records and summary will be visible on a dashboard on the platform and the progress of each submission will be continuously monitored by the ICHA Team.

h.    This will be a yeoman service to our Covid warriors and build a credible connect amongst them – from fear to care and a feeling that they have support to bank upon – ICHA being “Main Hoon Na”.

Considering the situation this is a step in the right direction and hopefully, ICHA MITRA would support many health workers during this epidemic.

Categories
Healthcare Delivery

Trysts with Professionalism and Ethics in the journey of ICHA

Last week I wrote about the importance of co-existence of regulations and accreditation in the healthcare system. This week I want to talk a little bit about ICHA and its mission.

I have had the opportunity to work in and witness first hand, at close quarters, nearly all the systems and stakeholders in healthcare both in India and abroad. What once looked like a “rolling stone” career, in retrospect looks like ‘fate’ endowed me with a fairly comprehensive and holistic view of healthcare. Like a helicopter, on the one hand, was able to observe the canvas, while on the other, able to swoop down to study the details and nuances. The following are my learnings and observations. I have tried to distil my thoughts, avoiding the detailed narrative of the experiences leading to the same, for the sake of brevity.

Categories
Healthcare Delivery

Co-existence of regulation and accreditation key for excellent in healthcare delivery

Unprecedented levels of discontent among all stakeholders in healthcare have overshadowed the achievements and leapfrogging technological progress in this arena. The crying need for succor is a clarion call for a total overhaul and paradigm shift. The chasm, between what exists and what is desired is too vast for piecemeal solutions to suffice. A critique of various strategic mechanisms (In view of the topic only two – regulation and accreditation) and some solutions as a way forward are suggested.