Cybersecurity Guide for Telehealth Patients

Every year, the internet is increasingly utilized for different functions. For instance, due to the emergence of the COVID-19 virus, a high number of individuals use the web to purchase commodities.

The infusion of digital devices and medicine is referred to as telehealth and it expedites the process of seeing a doctor. Simply put, telehealth allows patients to get medical advice from a physician with their devices. Several illnesses can be diagnosed this way, which makes the development credible.

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Telehealth and Cyber Threats

Nevertheless, like any industry that allows itself to become digitized, telemedicine needs heightened cybersecurity. This arises from the fact that personal information will be shared on the platform used to communicate with doctors.

Hackers seek to steal data and health data is one of the most valuable pieces of information to a cybercriminal. This explains the increased level of cyber attacks against hospitals. A single breach of a telehealth app can make users lose trust in its application. Below, there is a list of measures telehealth patients can take to secure data from hackers.

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Cybersecurity Measures for Telehealth Patients

  • Download the App from a Trusted Source

You need to download the telehealth app from the recommended website or a trusted app store. Hackers take advantage of patients by creating fake apps with the same name and user interface.

If you download the app from another source and divulge your information, the hacker would have access to your details. By getting the software from the hospital’s official website or a trusted app store, you run a lessened risk of downloading a fake app.

  • Check the App’s Data Privacy Policy

Although this is not a short process, you’ll need to go through the app’s privacy policy. This will give you an idea of how it handles your data.

You’ll need to ensure the telehealth provider’s data usage is following the HIPPA guidelines. Anytime you’re asked for personal information by the physician, only divulge data that is needed for diagnosis.

  • Watch out for Email Phishing

A hacker can steal your app’s login details through phishing. You’d simply be lured to a fake website that resembles your telehealth provider’s UI to fix your details. That action will send your login details to the hacker.

Before you click any link in your email, verify that the email sender is your hospital. After that, you’ll need to double-check the link before clicking on it to ensure you’re heading to the hospital’s official website. If it’s a phishing attempt, mark the email as spam.


Telehealth is the digital arm of the healthcare sector and it is plagued by cyber-attacks from hackers. To protect your data from them, you can use secure email practices, double-check the app’s privacy policy, and get the software from the official website.

About the Author

Brad Smith is a technology expert at TurnOnVPN, a non-profit promoting a safe and free internet for all. He writeabout his dream for a free internet and unravels the horror behind big techs.

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