What Disney can teach you about the patient experience?
While most hospitals in India do a great job with treatment, sometimes its simple things like smooth admission or timely discharge that spoils the patient experience.
Patient Experience in the Digital world
In January 30 2020, India recorded its first case for Corona Virus popularly known as Covid19. Since then India has seen a series of lockdowns and as we inch towards…
Why patient experience would be the key in the post covid world?
Patient experience would be the key for the next level of transformation of healthcare in the post covid 19 world
Why India needs more patient engagement and experience channels ?
Patient engagement and experience in India continues to be a back burner despite our progress in healthcare and medical facilities. If one looks at the US, Canada , Europe or Japan there are many patient engagement portals that provide information, build communities and enhance the experience of patients suffering from a certain disease as well as the patient parties that are affected.