Patient experience would be the key for the next level of transformation of healthcare in the post covid 19 world
Patients’ views are not often included in records of diagnostic errors, but new data released on November 5 suggest that patient and family narratives may contain key information that should formally be included in the system.
To learn more about how patient experience and patient-physician interactions might affect the risk for diagnostic error, Traber Davis Giardina, PhD, MSW, and colleagues analyzed reports submitted from January 2010 to February 2016 to the nonprofit Empowered Patient Coalition.
The Nursing profession in India has been facing some headwinds of late. We have covered this issue in our interview with Col Binu Sharma, VP Nursing Services at Columbia Asia.…
I have always felt that we always had the data. Now what has changed is that there are tools that can use this data to develop insights. In the early 2000’s Airtel decided to outsource non core activities, but retained control over their IT projects. For Airtel IT was not a cost but a strategic advantage. Today Airtel knows a lot about their subscribers, and is slicing and dicing that data to create scenarios. These are the scenarios that help Airtel in engaging customers.
Today Hospitals in India are doing something similar. Last month I had written a piece that appeared in The Quint, where I explored how hospitals were leveraging their patient data.
Recently I was greatly distressed to read the experiences of Dr Bhagwan D Aggarwal with the state of scientific research in the country. Dr Aggarwal is a scientist who had worked with University of Pennsylvania in the past and had come back to India to participate in the scientific progress of the country. After 5 years of bitter experiences he left India, to go back to the US. Though one may feel bad for the scientist and his obvious frustration at our system is evident, it made me wonder if our healthcare system is different from the world described by Dr Aggarwal