3 steps for an effective patient education program

Recently, my mother-in-law underwent bypass surgery. While the doctor treating her told her about how her diet should limit fried foods and spicy items for at least 6 months, he did not tell her what other complications she may experience, considering she is diabetic as well. Further, there was no counselling support provided to help her mentally cope with the surgery. A woman who has been running her household for close to 35 years, cannot simply be told to sit in a corner and let others take over. As a result her self-esteem took a beating. Further, the doctor overlooked the fact that her husband, who is older to her, may not be able to provide care for her. No alternate arrangements were discussed. A year post surgery, she discovered a hemorrhage in the eye which surfaced as a red spot in the eye, causing panic, when diagnosed.  She wasn’t mentally prepared for such a scenario and is finding it difficult to cope.


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