In early August, I had the opportunity to lead a panel of doctors and technologists on an interesting topic; “New Technologies shaping the world: Will healthcare take the quantum leap?”
The members in the panel were
· Dr Kirti Chadha, Vice President – Metropolis Healthcare Ltd.
· Dr Vidur Mahajan, Associate Director, Mahajan Imaging
· Ravi Ramaswamy, Sr. Director, Philips Healthsystems
· ShivaKumar KR, Fellow & Global Architect, Philips
· Sampath Herga, CEO of Hyper Chain Private Limited
We started by defining what is we meant by the quantum leap and then discussed some key topics like
- Interoperability of data will be one big thing that would enable the quantum leap in healthcare. Currently, sometimes even devices from one manufacturer do not talk to each other.
- Lack of incentive or penalty is preventing good interoperability of technology and standardise the outcomes in Healthcare
- Blockchain is the next technology piece that will help data management and exchange data transparently in Healthcare
- Gene mutation studies along with population management developments will eventually lead to the ability to predict disease outbursts in the future
- Trust is the foundation of interoperability and data exchange –blockchain has good use cases in this area
- Experts still need to validate the results of AI. However, AI effectively saves the significant time of the expert doctors.
My perspective is that we have been debating whether we are ready or not. But in reality, the adoption is taking longer than expected. The tools today are not user-friendly and a lot more thought needs to be given to design and the user experience. Putting the blame on doctors for not adopting technology is an easy way for designers and technologists to shift the blame.
While on the other hand, the way we deliver healthcare continues to be on old processes and on experience is a hindrance in adopting new and emerging technologies. So what needs to change?
Well technologists need to make the life of doctors easier, not add to their troubles. At the same time the healthcare providers need to adopt new processes and not stick to archaic care methodologies. Care needs to be driven by protocol and not experience.
Finally both need to find a way to work together. There is no way we can deliver care with new and emerging technologies if that middle ground is not reached. The video of the session would be out soon and I would share them with all of you soon.